Privacy Policy

At DotFlow, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By using our site and services, you consent to the practices described in this policy.

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Title Component

1. Information We Collect

1.1 Personal Information We may collect personal information that you provide directly to us, including but not limited to:

Name
Email address
Phone number
Company name
Billing information

1.2 Automatically Collected Information When you visit our site, we may automatically collect certain information, including:

IP address
Browser type
Device information
Operating system
Pages visited and time spent on our site
Referring website

1.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect information and enhance your experience on our site. For more details, please refer to our Cookies Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, operating, and maintaining our services
Improving, personalizing, and expanding our services
Processing transactions and sending related information
Communicating with you, including responding to inquiries and providing updates
Sending marketing and promotional communications
Monitoring and analyzing usage and trends to improve user experience
Preventing fraudulent activities and enhancing security

3. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and email delivery.
Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new owner.
Legal Requirements: When required by law or in response to valid legal requests, we may disclose your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no Internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Objection: Object to our processing of your personal data.
Restriction: Request restriction of our use of your personal data.
Data Portability: Request transfer of your data to another organization.

To exercise these rights, please contact us at [hello@dotflow.co.za].

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.